Zila gives your agency its own booking site, an app for your carers and a family feed with visit notes and photos. We set it all up for you, and you pay 3.5% of what you bill families, nothing before that.
Gogo had a full breakfast and we walked to the garden. She's in good spirits and asked when you're visiting 😊
Tomorrow 09:00
Companion visit · Nomsa
Her daughter in London calls you, because she can't reach the carer.
Families get a WhatsApp message when the carer arrives and leaves. The visit note and photos go to their feed.
You rebuild the whole week on the group chat before the first visit starts.
See at once who is free, has the right skills and lives nearby. Auto-assign suggests a carer for every open visit.
You add up hours from notebooks and voice notes, then chase payments.
Care plans bill themselves, per visit or monthly in advance. You get VAT invoices, card retries and a payroll export of every hour worked.
Medication lists, door codes and diagnoses are spread across chats and notebooks.
Health details are encrypted and shown only to the carers on that visit, with consent recorded. POPIA, handled.
Families choose a service, answer your intake questions, see the price and book, all on your site, in your colours.
Recurring visits on set days, prepaid hour bundles that visits draw down, and weekend and public-holiday rates priced in automatically.
Their visits, check-in and check-out with location, a checklist, notes and photos. It still works when there's no signal.
Visit notes, photos and comments for the family members you invite. Incidents go to your supervisor, not to the family feed.
Late, missed and far-from-the-address visits are flagged. Double-booking a carer is impossible.
Families review each completed visit. You moderate them, and the good ones appear on your booking site.
No setup bill, no subscription, no contract. We earn when you do: 3.5% of what you bill your customers through Zila. If you bill nothing in a month, you pay nothing.
Send us your services and prices. We load them, along with your team, your customers and your logo and colours.
No monthly fee, no seat licences and no contract. If a quiet month brings no visits, you get no bill.
Single visits, plans billed monthly in advance and prepaid bundles all count the same way. You get one invoice a month, and it's the only thing you pay us.
You also get a direct WhatsApp line to the team building Zila, and a say in what we build next.
Your customers pay you directly through your own Paystack account, and Zila never holds your money. Paystack's card fees are separate and go to Paystack. Our 3.5% is worked out on your amounts before VAT, and our fee includes VAT where it applies.
Fill in the two-minute form below: what you offer, how many people work for you and how you take bookings today.
Within 3 working days we WhatsApp you a link to your-business.zila.co.za, already set up with your services, prices and brand. Look around and tell us what to change.
Invite your team and customers. You only start paying once you bill customers through Zila.
No. You decide who sees what. Each family member gets their own access (schedule, notes, photos, invoices) that you can change or revoke. Photos are only taken with consent, and incident reports stay with your staff.
Hourly and recurring visits are fully supported today. Shifts and live-in placements are on the roadmap. Tell us what you offer in the form and we'll tell you honestly what fits.
On what you bill your customers through Zila, before VAT: single visits, plans billed monthly in advance and prepaid bundles. Refunds and credit notes come off. It's the same whether the customer pays by card, by EFT or in cash. A visit you cancel without charging for it costs you nothing.
Yes. You never pay for setup, seats or a subscription. Each month you get one invoice for 3.5% of what you billed that month, and that's all.
No. WhatsApp messages, visit reports and photos, hosting, updates and support are all included in the 3.5%.
There's no contract. Export your customers, bookings and invoices and stop whenever you want. You pay only for what you've already billed.
Good, that makes the move easier. Send us your current list of customers, staff and prices in any format, and we'll load them into your new site for you.
No. Customers book on your website and sign in with a code sent to their WhatsApp. Your team uses a web app that installs to their phone's home screen and still works when there's no signal.
For card payments, yes. Payments go into your own account, not ours. If you don't have one yet, we'll help you set it up.
Tell us a little about your business and we'll build your site with your own services, prices and brand. You'll see it before you commit to anything.
We'll WhatsApp you within 3 working days with a link to your booking site. Its suggested address:
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